Reviews

What our customers say about us

J H Way Funeral Services prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 48 reviews. Collected from Google and Much Loved.

Google

Rachel Turner

October 26, 2025

From the first moment we contacted the team we felt reassured and comforted by their professional and compassionate approach. The whole service provided was courteous, calm and considerate. At no point did we feel rushed, and we always felt certain about the process. Their liaison

Google

Phil Rayner

October 21, 2025

Linsie offers a very professional service, with the personal touch. Linsie has held our hand through the process, nothing has been to much. On the day of the funeral she lead the funeral procession, she and her team were very respectful and helpful. Linsie's attention

Google

Moondog Hunter

October 15, 2025

I recently used JH WAY for my father David's funeral, the service was faultless , from our initial meeting with Linsie to plan the funeral right through to the day of the funeral when we where met by Kaz ,.both ladies where lovely and helpfull.,

Google

Chris Jay

October 4, 2025

JH Way were warm, welcoming and accommodating as they managed the arrangements for our late mother. All elements were managed professionally and with empathy which helped the difficult time run as smoothly as possible. I would highly recommend and would use their services again without

Google

Claire Savva

September 27, 2025

Form the moment I called them the team but especially Caz were so kind and patient. Very professional with a wonderful caring approach. Nothing was too much trouble and everything was explained to me in such a gentle way it made the whole experience less

Google

Ange Betts

September 26, 2025

I cannot express enough gratitude for the exceptional care and kindness we received from J H Way, during two incredibly challenging times. When we lost my mum, I had to navigate the funeral arrangements with my dad, and then, within just six months, I faced

Google

Liz Winsborrow

September 17, 2025

We have recently used the J H Way team to assist with proceedings following the passing of our mother. The care and service received was exemplary, Caz, Demelza and team were amazing so caring offering help and support to us at every step and beyond.

Google

Matt Perryman

August 4, 2025

Excellent service from start to finish. Linsie was able to arrange all the requested details for my mums funeral. Mum was very organised and left particular requests, which were all met. The day of the funeral all the staff were really professional and caring. Would

Google

Adele Wheeler

July 24, 2025

An incredibly kind and thoughtful service that truly went above and beyond. I cannot recommend Caz and the team at J H Way highly enough. It’s now so clear to me why my grandparents chose to take out a funeral plan with them. They made

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